Smart Problem Fixing works in several ways:
Proactive Service: We can keep an eye out for slow internet speeds or malfunctioning devices in your home. We can receive alerts and troubleshoot common issues before clients even realize there’s a problem. How’s that for cool?
Discreet Remote Service: If your system goes haywire, IncontrolOnine or your professional can investigate and service common issues remotely, without disrupting your home or your schedule.
Personalized Mobile App: Through a custom-configured mobile app, our clients have the option to fix common issues on their own time as well. This is great for those times (late at night, early morning) when it’s not convenient to call a professional.
Manage Firmware Updates: IncontrolOnline or your service professional can solve problems and upgrade devices remotely. New features and new functionality are constantly being added to this service!
This allows us to remotely reboot devices, which means you won’t have to wait for a service call and interrupt your schedule. You don’t even need to be home! We can also modify common configuration settings of a device, even after it’s been installed. And remote access is secure, with just one click of a button. With the mobile app, you can also manage parental controls on your own time.